Saturday, November 5, 2011

Don’t hesitate to ask your R&D for software documentation!

If you, as an Operations Engineer, have experience working with third-party software, it is most likely that you enjoy a full set of documentation for used products: deployment guide, installation manual, user’s guide, release notes, upgrade procedures, troubleshooting procedure, etc. When you switch to use in-house R&D products you see that the products, in most cases, are not accompanied by any usable Operations documentation and this makes the process of deploying and running the software quite challenging and not a scalable task. This blog will help you to define some minimal documentation requirements for in-house R&D products, and this addition should not provide any significant burden for your R&D team.